Keep internal views out of your analytics

Analytics Exclusion is a space setting that stops views from your own team from counting. Register your office IP addresses and your company’s email domains, and matching views drop out of totals like viewer count and lead count.

What you can do here

• Clear out internal noise — checking a deck before a meeting, or opening it to present to a client, no longer shows up as a viewer.
• Cover a whole office at once — one IP address covers everyone working from that network.
• Filter submissions from your own company — lead form entries from your own domains stop counting as leads.
• Keep the records — excluded views are still stored, though they don’t show up in the viewer list or CSV exports.

When you need this

Your own team opens the documents you share. Someone proofreads the deck, an account manager pulls it up during a call, an admin checks that the link still works. All of it lands in your analytics next to real prospects, so view and viewer counts look higher than the actual response. If you collect details through a lead form, test submissions from your own email addresses land in your lead count too.

Turn on analytics exclusion and those visits drop out, so what’s left is what prospects did.

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Where to find it

Open Settings from the bottom of the sidebar, then go to Analytics Exclusion under the Space section.

Only space admins can open Analytics Exclusion. Members don’t see the tab. Rules apply to the whole space, so they cover every document regardless of who uploaded it.

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Exclude your office IP address

Everyone on the same office network shares one public IP address. Register it and views from the office stop counting.

Open the settings screen

Go to Settings, then Analytics Exclusion.

Add the address you're on

Click Add the address you are connecting from below the input. Your current address goes straight into the list. Do this from the office network and you’ll get the right address without looking it up.

Type in other addresses

Enter an address and click Add. You can use a single address such as 203.0.113.7, or a range such as 203.0.113.0/24.

Save

Click Save. The rule takes effect within about a minute.

Almost nobody knows their office’s public IP by heart. Open this screen while you’re on the office network and let Add the address you are connecting from fill it in.

What you can enter

Entry	Details
Single address	An IPv4 address such as 203.0.113.7.
Range	CIDR notation such as 203.0.113.0/24. Ranges are accepted down to /16 — 65,536 addresses, more than any office needs.
Wider ranges	/8 or /0 are rejected. The limit exists so a typo can’t silently exclude every view you collect.
IPv6	Not supported.
Mobile and home networks	Addresses change on mobile data and home broadband, so those visits aren’t caught. This works when your office has a fixed IP.

Entries in the wrong format, or outside the accepted range, aren’t saved and disappear from the list. A message beside the save button tells you how many were dropped. Whatever remains after you save is what’s actually in effect.

Each list holds up to 50 entries. Anything beyond that isn’t saved.

The count in that message covers both lists together, so check the lists to see what was dropped.

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Exclude your company email domains

If you collect details through a lead form, you can stop submissions from your own company’s addresses from counting as leads.

This rule only works when your lead form includes the built-in Email field. If you collect email through a custom field you created yourself, domain rules never match — add the built-in email field to your form.

The suggestions beside From your members: come from the email addresses of people in your space, so one click adds your domain. Personal mail providers such as Gmail are left out. Suggestions appear only while you haven’t registered any domain yet.

To add one by hand, enter the domain — wefeat.kr. Entering @wefeat.kr or a full address works too; only the domain is stored.

Domains match exactly. Registering wefeat.kr doesn’t cover mail.wefeat.kr, so add subdomains separately.

Lead forms are submitted partway through a visit. View counts, and the viewer totals on your Home screen, were recorded before that point and this rule doesn’t change them. Domain rules apply to lead counts.

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Rules apply going forward

Rules apply to views recorded after you save them. Numbers you already have stay as they are.

Past numbers staying the same after you turn a rule on is expected. The same holds in reverse: deleting a rule doesn’t bring back views that were excluded while it was active. This can’t be undone, so check an address before you save it.

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A note appears on the document screen

While any rule is active, a line sits above the Insights and Visitors tabs of every document:

Internal views are excluded from these numbers. Views matching your space’s office IP or company email domain rules are not counted.

When a number looks lower than you expected, the reason is right there. Admins also get a View rules link that opens the settings screen. Dismiss the note with the × on the right. Dismissal is remembered per browser and per space, so it reappears in another browser or after you switch spaces.

If you haven’t registered any rules, the note never appears.

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Opening your own document counts too

When you open a document you uploaded yourself, that view is counted — being signed in makes no difference.

To keep internal views out of your numbers, register an office IP address or a company email domain on this screen. Without a rule, everything your team opens lands in your viewer count.

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Ways to use this

Sending an investor deck to several firms — give each investor a personal tracking link, then register your office IP. Internal reviews stop inflating the viewer count, so which investor actually opened the deck stands out on its own.

Running a sales deck across a team — collect contacts with an information link and register your company domain. When a teammate submits through the form to check that it works, that entry stays out of your leads, so the lead count is the number of real enquiries.

Presenting from a meeting room — if you often open documents to walk clients through them, the office IP rule takes care of it. What remains is the client reopening the document the next day, which is the signal worth following up on.

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Good to know

• Nothing is retroactive. Rules apply from the moment you save, and removing a rule doesn’t restore views already excluded.
• Admins only. Rules cover the whole space, and members can’t see the tab.
• Remote and mobile visits slip through. IP rules can’t catch addresses that change.
• Domain rules start at submission. Lead forms arrive partway through a visit, so view counts and Home viewer totals recorded before that point stay as they are. After submission the view drops out of the document’s own numbers too, though the viewer stays in the Home total.
• Records stay but stay hidden. Excluding isn’t deleting, yet excluded views don’t appear in the viewer list or in CSV exports either.

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Button and shortcut reference

Where	Name	What it does
Settings → Analytics Exclusion	Add the address you are connecting from (address)	Adds the public IP you’re on. The address appears in brackets, and the link disappears once that address is in the list.
Office IP addresses	Add	Adds the address or range in the input.
Any list entry	× (Remove)	Removes that rule from the list.
Company email domains	+ domain beside From your members:	Adds a domain suggested from your members’ email addresses.
Bottom of the screen	Save	Saves the lists. Nothing applies until you save.
Document → Insights, Visitors	View rules	Opens the settings screen. Admins only.
Right of the note	×	Dismisses the note.

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Frequently asked questions

Do views from my own team count as viewers?

Yes. Even opening a document you uploaded yourself counts. To leave internal views out, register an office IP address or a company email domain under Analytics Exclusion.

I saved a rule but the numbers haven't changed

Rules apply to views recorded after you save them, so existing numbers stay as they are. A new rule takes about a minute to take effect.

I don't know my office IP address — what now?

Open Settings → Analytics Exclusion while you’re on the office network and click Add the address you are connecting from. It fills in the address you’re currently using.

Can I exclude teammates who work from home?

Not with IP rules, because home connections change addresses. If you collect details through a lead form, registering your company email domain keeps their submissions out of your lead count.

Are excluded views deleted?

No. The records stay, but excluded views don’t appear in the viewer list or in CSV exports.

If I delete a rule, do the excluded views come back?

They don’t. Whether a view is excluded is decided when it’s recorded, so counting resumes with views that arrive after you delete the rule.

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Key points

• Analytics Exclusion keeps internal views out of your totals using office IP addresses and company email domains.
• Find it under Settings → Space → Analytics Exclusion. Admins only.
• IP entries accept a single address or a range down to /16. IPv6 and changing addresses aren’t covered.
• Rules apply from the moment you save and are never retroactive.
• While a rule is active, a note appears on the document screen, and excluded views are still recorded.

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Learn more

See who read your document

Look at the analytics screen and viewer list with your rules in place.

Set up a lead form

See how the leads that domain rules filter are collected.

Settings tour

Check the full tab layout of the settings page.

Space settings

Review the other settings that apply to your space.