FEAT Corp. Privacy Policy

Last Modified: June 7, 2023

Introduction

This privacy policy (“Privacy Policy”) is designed to inform you about FEAT Corp.’s (“FEAT Corp.,” “we,” “us,” or “our”) policies and procedures for collecting, using, and disclosing your information in connection with your use of the FEAT Corp. service. FEAT Corp. provides a web-based and mobile service (the “Service”) designed to assist users who have FEAT Corp. accounts (“Users”) with sharing their information, content, materials, files, and folders (together, their “Content”) and analyzing how their Content is viewed and/or received by their customers, prospective customers, and other third parties that are not registered Users of the Service (“Viewers”).

Users can access the Service through our website located at https://www.featpaper.com (“Site”), applications on Devices, through APIs, and through third-parties. A “Device” is any computer used to access the FEAT Corp. Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

Scope

This Privacy Policy governs your access of the FEAT Corp. Service, regardless of how you access it, and explains what data we collect when you use the Site and/or the Service, why we collect the data, how it is used, and your rights and choices. This policy applies to personal data and other information collected by us from or about: (i) visitors to, or users of, our Site and Service, (ii) prospective clients, (iii) current clients, (iv) job applicants.

While providing our Service, we collect information related to Viewers on behalf of our Users. Our use of information on behalf of our Users is governed by our contract with the applicable User and the User’s own privacy policies. We are not responsible for the privacy policies or privacy practices of Users or other third parties.

By using our Site or the Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

1. Information We Collect

When you interact with the Site or the Service and in connection with our events, and sales and marketing activities, we collect information that alone or in combination with other information could be used to identify you (“Personal Data”), as described below:

A. Information You Provide as a User

When you register an account as a User, you may be asked to provide Personal Data including without limitation, your name, phone number, email address, home address or business address.

You may also choose to submit Personal Data to us when you send us an email or use any interactive features that we may make available on the Service.

You may also provide us with your contacts’ email addresses when sharing folders or files with them. In addition, if you sign up for our paid Service, you may be asked to provide additional information, including your credit card information, as described below.

i. Information you provide during the signup process

ii. Information you provide to use the Service

B. Events

We may also collect data from you including without limitation when you attend one of our events, during phone calls with sales representatives, or when you contact customer support.

C. Employment Applications

When you apply for employment through the Site, our provider of recruiting services will collect your resume and any additional information that you elect to provide to us, including but not limited to your employment history and education. In addition, where permitted by law, we may use a third party to carry out a background check to determine your suitability for a position.

D. Information We Receive from Viewers

If you are a Viewer, a User may request that you provide them with information (including Personal Data) via the Service in order to view that User’s Content. In particular, in order to access Content that a User wants to share with Viewers, a Viewer may be asked to provide his or her email address upon opening a FEAT Corp. User’s link (or Viewers’ email address may be provided by the User). FEAT Corp. stores this information on behalf of our Users. In the event you as a Viewer provide a User with this information, you do so in accordance with that User’s privacy practices and policies. FEAT Corp. is not responsible for the privacy practices of its Users, and only processes this information in accordance with the applicable agreement it has with each User. If you are a Viewer of one of FEAT Corp.’s Users and would no longer like to be contacted by such User that uses FEAT Corp.’s Service, please contact the User that you interact with directly.

E. Content

In providing the Service, we process on behalf of Users information included in the Content that Users (and as appropriate Users’ representatives, employees or other data subjects as elected by Users) upload, download, or access with, share, or send through the Service. If you add Content to your account that has been previously uploaded by you or another user, we may associate all or a portion of the previous Content with your account rather than storing a duplicate.

F. Information We Receive from Third Parties

We may also receive Personal Data (such as your email address) through other Users, for example, if they have tried to share something with you or tried to refer FEAT Corp. to you. We may supplement the information that we collected from Users and Viewers (such as an email address) with additional information obtained from publicly available and third-party databases or services that provide information about business people and companies (including an individual’s name, job title, business contact information, and company information), and display this information to our Users as a part of our Services.

G. Automatically Collected Information

i. Log Data.

When you use the Service, we automatically record information from your Device, its software, and your activity using the Service. This includes the Device’s Internet Protocol (IP) address, operating system, browser type, the web pages you visited before you came to the Site, the web pages you view immediately after leaving our Site, information you search for on the Site, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning the Content, and other interactions with the Content and the Service.

We collect this information in order to deliver the Service and to provide our Users with reporting and analytics relating to the use of the Service. This information is made available to Users via the Service (for example, we provide Users with information on a Viewer’s location based on that Viewer IP address) and may be associated with other information about the User and its Viewers (including Personal Data) that Users provide us.

If you are a Viewer who views Content you receive from a User via the Service, we automatically collect information about your interaction with such Content and our Service. The information we collect includes:

Whether or not a you have viewed or are viewing Content;

• Date and time you viewed the Content;

• Number of times and length of time Content was viewed;

• Which portions of the Content were viewed; and

• Your IP address and location.

ii. Cookies And Other Tracking Technologies.

We use “cookies” (small data files that we transfer to your Device) and other tracking technologies to operate and administer the Site and the Service, analyze trends, serve advertisements, and improve your access to, and use of, our Service. For more information about the cookies and similar technologies used on our Site and Service, please refer to our Cookie Policy here: https://www.FEAT Corp..com/cookie-policy/.

2. How We Use Information

A. Provide Information; Respond to Requests

When you ask for information about the Service (for example, when you request a demo or ask us to send you offers or price information), or register to a webinar or an event, we will use your contact information to respond to your request.

B. Provide the Service to Users

We use account-related data provided by Users in connection with the purchase, sign-up, use, or support of the User account (such as usernames, email address and billing information) to provide you with access to the Service and/or the Site, contact you regarding your use of the Service and/or the Site, or to notify you of important changes to the Service and/or the Site. For EU data subjects, such use is necessary for the performance of the contract between you and us.

We process Personal Data relating to Viewers and your Content on your behalf for the purpose of providing the Service and to provide our Users with reporting and analytics relating to your interaction with your Content and our Service, in accordance with the applicable User contract. Data relating to Viewers that we receive through the Service will be made available to Users who communicate with Viewers via the Service, and may be associated by Users with other information about Viewers (including Personal Data) that Users have provided us or that Viewers have provided to Users via the Service. FEAT Corp. does not use or access Viewers’ Personal Data collected by its Users through their use of the Service except with a User’s permission, in order to provide the Service, and to provide related support and assistance.

C. Sending Users Marketing Communications and Other Announcements

We may use your email or mail address to send you information (as applicable) by email and post about new products and services, upcoming events or other promotions. If you receive an unwanted email, please follow the “unsubscribe” instructions in the promotional email we send you. Please note that if you opt out from marketing communications, we may still contact you regarding issues related to our Service and to respond to your requests. Based on applicable law, our sales representatives may also use your phone number to contact you directly by phone, in connection with such new products and services, upcoming events or other promotions.

Where required by applicable law (for example, if you are an EU data subject), we will only send you marketing information by email or mail, or contact you by phone, if you consent to us doing so at the time you provide us with your Personal Data. When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you. In addition, if at any time you do not wish to receive future marketing communications or wish to have your name deleted from our mailing or calling lists, please contact us at dev@wefeat.kr. Please note that if you opt out from marketing communications, we may still contact you regarding issues related to our Service and to respond to your requests.

D. For Legitimate Business Interests

We use data relating to your use of and interaction with the Site and the Service, including information that we receive through cookies and similar technologies, for certain legitimate business interests or to fulfill our contract with you, which include the following:

• to provide, administer, and support the Site and the Service;

• to personalize and improve your access to and use of the Site and the Service (including to increase

• our Service’s functionality, product features, and user-friendliness);

• to verify Users have the authorization needed for the Service to process their requests;

• to inform our marketing strategy and personalize our communications with you (including providing or offering software updates, information on our features and other marketing and service-related announcements relevant to the content and features you engage with);

• to conduct research and development, analytics and report on industry trends on content usage and performance;

• to meet our corporate and social responsibility objectives;

• if you ask us to access, update, or delete your data or to be removed from our marketing lists, we will keep basic data to identify you and prevent further unwanted processing; and

• for internal business/technical operations, including auditing, maintaining the quality and safety of our Site and Service, troubleshooting and repairing errors, data analysis, testing, preventing malicious, fraudulent, or illegal activity, misuses of our products or services (including the prosecution of those responsible for such activity) and ensuring the security of our Site, Service, IT systems, architecture, and networks.

3. Information Sharing and Disclosure

A. Your Use

We will display your Personal Data on your profile page and elsewhere on the Service according to the preferences you set in your account. You may access and change these preferences at any time as described in Section 4. Any Personal Data you choose to provide should reflect how much you want others to know about you.

When Viewers receive Content from Users, we show a User’s name to the relevant Viewer. We also give our Users the ability to provide their contact information within the document viewer to the relevant Viewers. We show a Viewer’s email address and name to the User who sent the Content through our Service, if the Viewer has provided his or her email address.

We may also share or disclose your information with your consent, for example, if you use a third party application to access your account (see below). Through certain features of the Service, you may also have the ability to make some of your information public. Public information may be broadly and quickly disseminated. Please consider carefully what Personal Data you disclose in your profile page and our Service, and your desired level of anonymity.

B. Employees, Service Providers, Business Partners, and Others

We will disclose your Personal Data to our employees as necessary to deliver the Service, and we may use certain third party companies and individuals to help us provide, support, analyze, and improve the Service (such as providers of data storage services, maintenance services, payment processing (described below), database management, providers of analytics services who help us understand how you use and interact with the Site and the Service, providers of CRM, marketing, and sales software solutions, vendors who assist with recruiting, talent and background checking). These third parties may have access to your Personal Data for the purpose of performing these tasks on our behalf and pursuant to our instructions, under obligations similar to those in this Privacy Policy.

As of the Effective Date, these third parties include those listed here.

C. Third-Party Applications

We may share your information with a third party application with your consent, for example when you choose to access our Service through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.

D. Compliance with Laws and Law Enforcement Requests; Protection of FEAT Corp.’s Rights

We may disclose to parties outside FEAT Corp. files stored in your FEAT Corp. account and information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of FEAT Corp. or its users; or (d) to protect FEAT Corp.’s property rights. If we provide your Content to a law enforcement agency as set forth above, we will remove FEAT Corp.’s encryption from the files before providing them to law enforcement. However, FEAT Corp. will not be able to decrypt any files that you encrypted prior to storing them on FEAT Corp..

E. Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our Site) of any change in control or use of your Personal Data or Content, or if either become subject to a different Privacy Policy. We will also notify you of choices you may have regarding the information.

4. Changing or Deleting Your Information

If you are a registered User, you may review, update or correct the Personal Data provided in your registration or account profile by changing your “account settings.” If you would like to delete your account, please contact us as indicated below. If your Personal Data changes, or if you no longer desire our Service, you may update it by making the change on your account settings. For questions about your Personal Data on our Service, please contact dev@wefeat.kr.

5. Data Retention

During your use of the Service, we continuously retain and utilize your personal information to provide the Service to you. Furthermore, when you request withdrawal from membership or when your qualifications are lost, FEAT Corp. immediately deletes all of your data and ensures that it cannot be recovered or used for any reason or in any way. However, if required by relevant laws and regulations, the company retains member information for a certain period as specified by the relevant laws and regulations.

6. Collection and Use of Information by Third Parties

A. General

Third parties are under no obligation to comply with this Privacy Policy with respect to Personal Data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through this Service. Thus, this Privacy Policy does not apply to information you provide to third-party sites or gathered by the third parties that operate them. Before visiting a third-party site, whether by means of a link on this Service or otherwise, and before providing any Personal Data to any third party, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that site, and should take those steps necessary to your discretion, to protect your privacy.

B. Third Party Collection of Your Credit Card Information

If you choose to subscribe to a Purchased Service payment of which is via credit card, our third party credit card processor will process your credit card. Accordingly, you authorize FEAT Corp. to collect, use, retain, and disclose your credit card and other payment information to our third party credit card processor and represent and warrant that you have all necessary rights to disclose such information to us. In addition, we may share your personal Data with trusted third parties who are integral to the operation of our Service, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Data.

FEAT Corp. does not receive or store credit card information on our servers. We receive a transaction “token” and a one-time use ID number so we can validate that the transaction has been successfully completed. Areas of this Service that collect your Personal Data use industry standard secure socket layer encryption; however, to take advantage of this your browser must support encryption protection.

C. Other Third Party Collection of Other Information

We may use third party companies including Google and Channel Inc. to provide us with analytics information. These companies may collect Personal Data and other information from you via our Site and Service. You can find out more information about what information Google collects and how it uses and discloses that information here: http://www.google.com/policies/privacy. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout. You can find out more information about what information Channel collects and how it uses and discloses that information here: https://channel.io/ko/privacy

Our advertising partners may use Personal Data (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third party websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable, or otherwise of interest to you.

We may also allow you to log in to our Service using third party accounts such as Google. If you use these services, they may collect Personal Data from you via our Site and Service.

7. Your Privacy Rights

A. Scope

Our Privacy Policy describes why and how FEAT Corp. collects, uses and stores your Personal Data, the lawful basis on which your Personal Data is processed, and what your rights and our obligations are in relation to such processing (please see “Your Rights” section below).

B. FEAT Corp. as Processor

FEAT Corp. is the data controller for processing of your Personal Data, but we act as a data processor for Personal Data that we process on behalf of our Users. 

C. Your Rights

• Users have the right to exercise their rights to access, correct, delete, or stop processing their personal information from the company at any time. ※ Requests for access, etc., regarding personal information of children under 14 years of age must be made directly by their legal guardian, and users who are minors over 14 years of age can also exercise their rights regarding their personal information themselves or through their legal guardian.

• You can exercise your rights through written communication, email, facsimile transmission (FAX), etc., according to Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and we will take action without delay.

• The exercise of rights can also be done through an agent, such as a legal guardian or a delegate. In this case, you must submit a power of attorney in accordance with Attachment 11 of the "Regulations on the Processing of Personal Information."

• Requests for access to personal information and requests for processing suspension may be restricted in accordance with Article 35, Paragraph 4, and Article 37, Paragraph 2 of the Personal Information Protection Act.

• Requests for correction and deletion of personal information cannot be made if the personal information is specified as a collection target in other laws.

• The company verifies whether the person requesting access, correction, or deletion is the individual or a legitimate representative.

  • Users can access, view, modify, or delete their personal information at any time in the [My Page] menu.

  • If a user no longer wishes to use the company's services, they can terminate the service through [Membership Withdrawal].

D. Legitimate Interest

“Legitimate interests” means our interests in conducting our business, managing and delivering the best Service to you. This Privacy Policy describes when we process your Personal Data for our legitimate interests, what these interests are and your rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent or those activities are otherwise required or permitted by law.

8. Security

The security of your information is important to us. We follow generally accepted standards to protect the Personal Data submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at dev@wefeat.kr.

9. Online Tracking

We currently do not respond to “Do Not Track” (DNT) or similar signals. We operate as described in this Privacy Policy whether or not a DNT signal is received.

10. Changes to our Privacy Policy

This Privacy Policy may change from time to time. If we make a material change to this privacy policy, we will provide you with notice (for example, by email if you have provided your email address to us and your email address is current), and we may provide notice of changes in other circumstances as well. It is therefore important that you register with us and notify us if you change your email address. If you do not provide us with a current email address, you should regularly review this policy to ensure that you are informed of any changes.

11. Contacting Us

If you have any questions about this Privacy Policy, please contact us.

• Manager: Jonghyuk Oh, CTO

• Email: dev@wefeat.kr

• Contact: +82-70-8065-4362